This comes from Rebecca Henderson, professor at Harvard Business School, in a 2017 talk on the future of capitalism:
The intuition is that we pretty much know there’s a better way to manage the firm. It involves high trust, work groups, communication, high integrity, treating people with respect, doing continuous improvement. Again, I’m telling you nothing new. This is what Toyota brought to the Western world. What we have now is data from thousands of firms across every major nation showing that the correlation between these practices and productivity is very robust.
Some of my previous posts on management are here. More on the work she’s referring to here and here.
She brings this up to ask the question: why don’t these practices diffuse? Here’s her paper offering some answers. Here’s related work.